New Hope MB Church

Case Study – New Hope Missionary Baptist Church

Company Profile

Sleem-NHMBCNew Hope Missionary Baptist Church of over “1700 members” is ready to meet the needs of her congregation and community in the 21st century. www.newhopetampa.org

 

Pastorial members that travel alot, needed to be able to communicate through the
phone system and be able to have Unified Communication via their smart phone,
tablet or laptop. They were spending upwards of $800 per month on traditional
telephone service, which was not being updated, or upgraded.
 

IT Project Goals

  • Reduce their phone cost over all
  • Provide disaster recovery ability of new phone system
  • improve staff experience with the new phone technology system

 

Current Technical Challenges

  • Outdated phone hardware system
  • No expert IT staff to maintain current outdated and costly phone system
  • costly to perform adds, move, and changes to current phone system
  • No current plan for phone outage
  • Calls cannot be routed if staff in outside of offices

Outcome

  • gained call routing if staff in outside of office with “find me follow me” feature
  • No more cost for adds, move, and changes when adding or removing lines
  • Gained Disaster Recovery plan with new Host VoIP solution
  • Newer VoIP hand sets with richer, fuller call features
  • Reduce monthly phone bill by 80%

 

Testimonials

“The team at Sleems Consulting did a terriffic job! They were very professional and knowledgeable about the technology. They delivered exactly what they said they would do and we are very please with the end result!”
-Head Trustee Chair, NHMBC

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