Service and Support above the rest!
The success of any IT initiative is as dependent on the implementation as it is on the underlying technology components. To that end, Sleems Consulting provides a wide range of storage and virtual infrastructure professional services to support our clients’ initiatives: From assessment and initial design to implementation and migration services, training and ongoing support.
ASSESSMENT AND REQUIREMENTS ANALYSIS
Solution design is most often a part of Sleems Consulting’s solution recommendations and is based upon a combination of certified hardware and software components, existing customer infrastructure, and an appropriate mix of Professional Services and Support. These services can assist in the development of phased strategic infrastructure plans as well as the crafting of RFI/RFP documents that effectively cover the requirements of the business and incorporate the latest industry technology capabilities and trends.
INSTALLATION AND TRAINING
Sleems Consulting provides full installation, implementation and training services for all of the products and solutions we recommend. Based upon the mix of hardware and software components, the implementations are provided through a mix of certified Sleems Consulting and vendor partner staff. All implementations are project-managed by Sleems Consulting staff to meet your specified timelines and required resources.
SUPPORTING THE ENVIRONMENT
To truly meet the business’ objectives, the underlying infrastructure must support the customer’s applications and data that live there for as long as the system is in production. Sleems Consulting provides strong First Call Support to guarantee that the systems and components run soundly and that any issues are handled efficiently and resolved quickly.